About Shopping
How long does it take to carry out my Mercari order?
When we receive a Mercari order during business hours (10:00-19:00 JST), we will carry out the order within 1 hour.
We usually carry out the Mercari orders in around 5-6 minutes on average.
In the case where we must negotiate the price or amount of items with the seller, or when the seller requests we seek permission to purchase a listing, the time needed to complete your order could take more than one hour.
If we receive your Mercari order during 19:00-23:00, night-shift staff will carry out the order within 2 hour.
Usually, it takes around 20-30 minutes on average.
If we receive Mercari orders outside of our business hours, we will carry out the orders in the next business hours.
We usually carry out the Mercari orders in around 5-6 minutes on average.
In the case where we must negotiate the price or amount of items with the seller, or when the seller requests we seek permission to purchase a listing, the time needed to complete your order could take more than one hour.
If we receive your Mercari order during 19:00-23:00, night-shift staff will carry out the order within 2 hour.
Usually, it takes around 20-30 minutes on average.
If we receive Mercari orders outside of our business hours, we will carry out the orders in the next business hours.