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12:07:10 13-11-2019

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GOODY-JAPAN

About Our Service Fee

About Our Service Fee

Our service fee for all shopping and auction varies according to items price.

Item Price (Total item price in one order) Our Service Fee
1 Yen ~ 4,000 Yen (incl. sales tax) 500 Yen (fixed)
4,001 Yen ~ 10,000Yen (incl. sales tax) 700 Yen (fixed)
10,001 Yen or more (incl. sales tax) 7% of total item price in one order
※ The maximum fee is 5,000 Yen

The maximum our service fee for all shopping auction and Mercari will be 5,000 yen.

When you send us an order for Mercari, and you request us to negotiate with a seller about the price, we charge you extra handling fee of 200 yen.

When we purchase multiple items from the same seller/shop, we will consider the items as a single order only if the following conditions are met:

  • Items must be purchased from the same seller (same store name and website domain)
  • Items must be paid for at the same time in one GOODY-JAPAN order form.
  • The each delivery date is not apart from each other more than 2 months.

Our service fee is calculated based on a total amount of commodity price. When purchasing multiple items from a shop, please be aware of purchasing for all items in one cart then proceeding with a settlement at one time.

※When you purchase items including pre-order item, and if there is more than 2 months apart from each released date, each item will be separated and considered as an individual order even though you purchase at one time.

※ We don't charge customers for PayPal receiving fee.
When we receive money from customers, a receiving fee (around 4%) will be deducted by PayPal, and then we receive the rest of amount from PayPal. Many other proxy services charge their customers for the fee. But we don't charge you for it. We will cover the receiving fee at our end.

Other expenses

Domestic shipping fee Domestic shipping fee from the seller/store to GOODY-JAPAN warehouse. Actual cost may be charged.
Bank transfer fee Bank transfer fee is incurred when GOODY-JAPAN makes a payment to the seller/store. It is 180 yen fixed. However, when the seller/store requires us C.O.D.(Cash On Delivery) for payment, we may charge you an actual cost.
Comsumption tax For purchasing items inside Japan, consumption tax (8%) is charged on customers. Regarding auction bidding and Mercari shopping, consumption tax is not charged only when a product is listed by individual not a store.

※Exceptional expenses

Customs clearance fee : When we ship your items oversea, and the total amount of contents is 200,000 yen or more, we have to charge you for customs clearance fee of 2,800 yen that is charged by Japan Post.

When we purchase from an individual site / private-blog such as Doujin-site, we charge you extra handling fee of 1,000 yen.

As a general rule, we offer our service for items which are sold online only. However, if an item is required to buy at real shops only, it is negotiable as long as the shop is located within around 3km from our office. Also 1,000 yen as an additional fee may be applied. If you have any questions regarding this, please contact us before ordering.

When you order at a website where multiple sellers are participating like Amazon, and if you buy items from multiple sellers at one time, we may charge you extra 100 yen per one seller from the 2nd seller. In this case we will handle the items as a single order.

If you purchase from Mercari, we cannot combine multiple items even if you buy items from the same seller.

If you order a kind of ticket like concert ticket or event ticket, an extra handling fee of 1,000 yen will be required. Also if the ticket shop charges us some handling fee, you have to pay for it.

If you wish to have your item sent to a domestic Japanese address, then as is written in our terms and conditions an extra 8% of item price will be payable.

Payment examples

Shopping (In the case of purchasing 2 items from the same shop)

Item Price (item A) 2,500 yen
Item Price (item B) 3,000 yen
Our service fee 700 yen
Domestic shipping (*as an example) 800 yen
Bank transfer fee (fixed) 180 yen
International shipping (*as an example) 1,500 yen
Total cost 8,680 yen

Mercari (without negotiation with seller)

Item Price 3,500 yen
Our service fee 500 yen
Domestic shipping (*as an example) 0 yen
Bank transfer fee (fixed) 180 yen
International shipping (*as an example) 1,500 yen
Total cost 6,180 yen

※ Most of all items in Mercari are listed with a price including domestic shipping.

Auction (In the case of winning 2 auctions from the same seller)

Won price (Auction A) 1,800 yen
Won price (Auction B) 2,500 yen
Our service fee (minimum fee x2) 1,000 yen
Domestic shipping fee (*as an example) 800 yen
Bank Transfer fee (Fixed) 180 yen
International shipping fee (*as an example) 1,500 yen
Total cost 7,780 yen